Useful Information

Shipping, Delivery and Payments

Everything you need to know about delivery times, shipping rates, and secure payments.

Free Shipping over €50

For all orders delivered to Italy, standard shipping is completely free on orders over €50.00. For European Union countries, shipping is free on orders over €89.00.

Delivery in 3-5 business days

Orders placed Monday through Friday are prepared within 24 business hours and handed to tracked express couriers (GLS, DHL, BRT).

Online Tracking

As soon as your parcel leaves our Campi Bisenzio workshop, you will receive an email with tracking details to follow your delivery in real time.

100% Secure Payments

We accept all major credit and debit cards (Visa, Mastercard, Maestro, AMEX), PayPal (including 3 interest-free installments), and advance bank wire.

Shipping Rates

Destination Estimated delivery Standard rate Free Shipping
Peninsular Italy 3 - 5 business days €8,70 FREE over €50
Sicily, Sardinia & Islands 3 - 5 business days €8,70 FREE over €50
European Union (Eurozone) 3 - 5 business days from €10.00 (by weight & country) FREE over €89
Factory Pickup (Campi Bisenzio Showroom) Ready after 48 business hours (excluding Saturday, Sunday, and public holidays) FREE Always FREE
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Free Factory Pickup (Click & Collect):

Your order will be ready for pickup after 48 business hours (excluding Saturday, Sunday, and public holidays). Collect at our factory showroom at Via Leonardo da Vinci 28, 50013 Campi Bisenzio (FI), Monday to Friday (09:30–13:00 / 14:00–17:30).

Have questions about your order or need assistance?

Our customer service team is fully at your disposal via WhatsApp and email.